For general information about Tracking, visit our feature page.

Please select the software you are using for your mails

How to track emails in Apple Mail

1. Compose your new email.

2. From the dropdown menu next to the Tracking icon, select ‘Track’. This will enable tracking of your email opens.

3. Finish your email and click Send.

4. To check whether your email has been opened, go to your Sent folder, select the email and open the Mailbutler add-in.

single checkmark shows that the tracking is active but the recipient hasn’t opened the email yet.

If the recipient opened your email a blue double checkmark will appear with the date and time of the first open next to it.

Receive Tracking notifications on macOS

To keep track of emails, Apple Mail users can receive Tracking notifications from Mailbutler on their mac.

Learn how to receive Mailbutler’s notifications for Apple Mail

 

How to track emails in Gmail

1. Compose your new email.

2. Click the Tracking icon and select ‘Enable Tracking’. This will enable tracking of your email opens.

3. Finish your email and click on Send.

single black checkmark shows that the tracking is active but the recipient hasn’t opened the email yet.



If the recipient opened your email a blue double checkmark will appear with the date and time of the first open next to it.


Receive Gmail Tracking notifications

To keep track of emails, Gmail users can receive Tracking notifications by enabling Mailbutler’s notifications from Chrome browser.

 Learn how to enable Gmail notifications on your Chrome browser

 

How to track emails in Outlook

1. Compose your new email.

2. Open the Mailbutler add-in and select the Enable tracking button.

3. Finish your email and click on send.

To check whether your email has been opened, go to your Sent folder, select the email and open the Mailbutler add-in.

single black checkmark shows that the tracking is active but the recipient hasn’t opened the email yet.

If the recipient opened your email – a blue double checkmark would appear with the date and time of the first open next to it.

How to track emails on mobile

  1. Go to the Emails tab and the Email you want to check.
  2. Swipe that Email to the right to see when your Email was first opened and first replied to.
Swipe right

Receive Tracking notifications on your Mobile

To keep track of emails, Android and iOS users can receive Tracking notifications by enabling Mailbutler’s notifications on their phones.

For general information about Tracking, visit our feature page.


More tracking details

You can view more details on your tracked emails with Tracking Details and Link Tracking.