Please select the software you are using for your mails

Open Tracking in Apple Mail

1. Compose your new email.

2. From the dropdown menu next to the Tracking icon, select ‘Track’. This will enable tracking of your email opens.

3. Finish your email and click Send.

Mailbutler will show a blue double checkmark in your Sent folder if the recipient has opened the email. You can see the exact time and date if you move the cursor onto the blue check marks at the top of the email.

A tracked email with the blue check marks

A single checkmark shows that the tracking is active, but the recipient hasn’t opened the email yet.

A double checkmark shows email has been received and opened.

Receive Tracking notifications on macOS

Apple Mail users can receive Tracking notifications from Mailbutler on their mac.

Learn how to receive Mailbutler’s notifications for Apple Mail

 

Open Tracking in Gmail

1. Compose your new email.

2. Click the Tracking icon and select ‘Track’. This will enable tracking of your email opens.

Gmail Open Tracking

3. Finish your email and click on Send.

To check for tracking, go to your Sent folder. A single black checkmark shows that the tracking is active but the recipient hasn’t opened the email yet. A blue double checkmark in your Sent folder if the recipient has opened the email.

Receive Gmail Tracking notifications

Gmail users can receive Tracking notifications by enabling Mailbutler’s notifications from Chrome browser.

 Learn how to enable Gmail notifications on your Chrome browser

 

Open Tracking in Outlook

1. Compose your new email.

2. Open the Mailbutler add-in and select the Enable tracking button.

3. Finish your email and click on send.

To check whether your email has been opened, go to your Sent folder, select the email and open the Mailbutler add-in.

single black checkmark shows that the tracking is active but the recipient hasn’t opened the email yet.

If the recipient opened your email – a blue double checkmark would appear with the date and time of the first open next to it.

Open Tracking on Mobile

1. Go to the Emails tab and click on the airplane icon to compose a new email.

2. Click on the Tracking icon to enable Tracking / Link Tracking.

3. Finish your email and schedule / send it.

To check the Tracking Details of your Email, then:

  1. Go to the Emails tab and the Email you want to check.
  2. Swipe that Email to the right to see when your Email was first opened and first replied to.
  3. Swiping further will reveal more specific Tracking details.
Swipe right
Swipe further

Receive Tracking notifications on your Mobile

Android and iOS users can receive Tracking notifications by enabling Mailbutler’s notifications on their phones.