For general information on Tracking, please visit out our feature page.


Select your email client:


Apple Mail

1. Send an email with Tracking enabled.

2. Go to your sent folder and select the email.

3. Once your email has been opened, click on the dropdown button to reveal the Tracking Details.

4. The Tracking Details show the following information:

  •  when the email was first opened, last opened, number of opens
  • how long you waited for the opening, when you received a reply and how long you waited for in total
  • how often, when, where and on which device the email was opened (and who opened it)
  • if you enabled Link Tracking and included links in your email, you will also see detailed information about the clicks of your links.

 

Gmail

1. Send an email with Tracking enabled.

2. Go to your sent folder and select the email.

3. Once your email has been opened, click on the dropdown button to reveal Tracking Details.

 

The Tracking Details show the following information:

  •  when the email was first opened, last opened, number of opens
  • how long you waited for the opening, when you received a reply and how long you waited for in total
  • how often, when, where and on which device the email was opened

  • if you enabled Link Tracking and included links in your email, you will also see detailed information about the clicks of your links.


Outlook

1. Send an email with Tracking enabled.

2. Go to your sent folder and select the email.

3. Once your email has been opened, click on the dropdown button to reveal Tracking Details.

The Tracking Details show the following information:

  •  when the email was first opened, last opened, number of opens
  • how long you waited for the opening, when you received a reply and how long you waited for in total
  • how often, when, where and on which device the email was opened

  • if you enabled Link Tracking and included links in your email, you will also see detailed information about the clicks of your links.


Mobile App

On the mobile app, you will see the Tracking Details for emails that you have sent from Apple Mail, Gmail or Outlook, using Mailbutler, on your computer.

1. Go to the Email tab.

3. Tap on an email and then click on the dropdown button to reveal Tracking Details.

The Tracking Details show the following information:

  •  when the email was first opened, last opened, number of opens
  • how long you waited for the opening, when you received a reply and how long you waited for in total
  • how often, when, where and on which device the email was opened



  • if you enabled Link Tracking and included links in your email, you will also see detailed information about the clicks of your links.



For general information about Tracking, please visit out our feature page.