Link Tracking by Mailbutler lets you know when your recipient has opened one of your sent links in your email, with details such as location, time, and how many times they have been opened.
For more general information about Link Tracking, check out our feature page.

Please select the software you are using for your emails.

1. Open Apple Mail.

2. Compose your email and insert any link(s) you want to track.

3. Click on the dropdown menu next to the Tracking icon, and select ‘Track Links’.
If you have Link Tracking enabled by default, please skip this step.

4. Compose your email and send it.

Note: You can choose to enable only Link Tracking, but not Open Tracking in an email. You will only be notified if your link was clicked.

5. To check if your link has been clicked, go to your sent folder and open your email.

A single checkmark in the Mailbutler sidebar shows that your emails and your link(s) are being tracked but that the recipient hasn’t opened the email or clicked the link(s) yet.

If the recipient has opened your email and clicked your link(s), you will see detailed information about the link clicks in the Tracking Details - which links have been clicked, how many times, when, where and on which device.

1. Open Gmail.

2. Compose your email and insert any link(s) you want to track.

3. Click on the Tracking button, and select Enable Link Tracking.
If you have Link Tracking enabled by default, please skip this step.

 4. Compose your email and send it.

Note: You can choose to enable only Link Tracking, but not Open Tracking in an email. You will only be notified if your link was clicked.

5. To check if your link has been clicked, go to your sent folder and open your email.

A single checkmark in the Mailbutler sidebar shows that your emails and your link(s) are being tracked but that the recipient hasn’t opened the email or clicked the link(s) yet.




If the recipient has opened your email and clicked your link(s), you will see detailed information about the link clicks in the Tracking Details - which links have been clicked, how many times, when, where and on which device.

1. Open Outlook.

2. Compose your email and insert any link(s) you want to track.

3. Open the Mailbutler add-in and enable Link tracking.

4. After you finished writing your email hit the Refresh button so that Mailbutler can scan your message and find links to track.

Note: Currently there’s no way for us to automatically scan your emails, so for now that button needs to be hit for Link Tracking to work.

5. You can now proceed to send or schedule your email.

Note: You can choose to enable only Link Tracking, but not Open Tracking in an email. You will only be notified if your link was clicked.

6. To check if your link has been clicked, go to your sent folder and open your email.

A single checkmark in the Mailbutler sidebar shows that your emails and your link(s) are being tracked but that the recipient hasn’t opened the email or clicked the link(s) yet.

If the recipient has opened your email and clicked your link(s), you will see detailed information about the link clicks in the Tracking Details - which links have been clicked, how many times, when, where and on which device.

 

Within the app, you’ll find four tabs: Activity, Emails, Notes, Tasks, Contacts.

1. In Emails, an overview of all the emails where a Mailbutler feature was used will be shown.

2. By clicking on a particular email reveals when it was first opened and when you got the first reply.



3. Clicking on the dropdown arrow reveals specific Tracking Details including information on when and how many times the links in your email have been clicked.

 

Apple Mail and Outlook users can receive Link Tracking notifications from Mailbutler on their mac.

Learn how to receive Mailbutler’s notifications for Apple Mail.


Click your Profile icon in the upper left corner of the mobile app and select Preferences. This indicates whether or not Mailbutler Notification is enabled.


If the Mailbutler mobile app is not enabled, just click the Open Settings and it will automatically redirect to your mobile device notification settings.

 

Gmail users can receive Link Tracking notifications by enabling Mailbutler’s notifications from Chrome browser.

Learn how to enable Gmail notifications on your Chrome browser.

Instead of manually turning Link Tracking on (or off) in every email, you can choose this setting by default in your Mailbutler Dashboard.

1. Open your email client and in the Mailbutler sidebar click on the Account Settings (⚙) button, then Account & Preferences.

a) Apple Mail

b) Gmail

c) Outlook

2. A new window will open. Select General under Preferences in the sidebar on the left.

3. Now, check enable Link Tracking.

All your email links will be automatically tracked.

Note: You can still use Link Tracking if you have disabled it by default. You can simply enable it next time you compose a message. This does not affect the settings in your Dashboard.

You may want to control the tracking notifications you receive. Mailbutler can send you notifications when one of your links have been clicked. Follow these steps to enable/disable tracking notifications.

Please note that there are no notifications in Outlook.

1. Open your email client and in the Mailbutler sidebar click on the Account Settings (⚙) button, then Account & Preferences.

a) Apple Mail

b) Gmail

 

2. A new window will open. Select Notifications under Preferences in the sidebar on the left.

3. Check/uncheck Tracking link clicked.

4. Changes are automatically Saved.

Tracking Details gives you additional, detailed information about your tracked links, such as open location, device, time.

Learn more about Tracking Details.

For general information about Link Tracking, check out our feature page.