Please note that this article explains how to manage team subscriptions. If you only have a single subscription, please head to this article.


How do I add subscription seats for my team?

How do I distribute subscription seats among my team?

How do I upgrade/downgrade my team subscriptions?

How do I cancel my team subscriptions?



How do I add subscription seats for my team?

Apple Mail

If you do not have any subscriptions yet, please purchase subscriptions following the instructions here.

If you already have one subscription and you want to add additional subscriptions for your team, please get in touch with our sales team.

If you already have team subscriptions and you want to add more, please follow the below instructions.

1. Click on the sidebar icon to open the Mailbutler Sidebar.

2. In the Mailbutler sidebar, click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. If you want to add multiple subscriptions to the same plan, please increase the number of subscriptions under "Associated Users" and then click Update. 

5. If you want to add multiple subscriptions of a different plan, click on the plus icon in the upper right corner and select a plan as well as the amount of users. Then, click Add subscription.

Gmail

If you do not have any subscriptions yet, please purchase subscriptions following the instructions here.

If you already have one subscription and you want to add additional subscriptions for your team, please get in touch with our sales team.

If you already have team subscriptions and you want to add more, please follow the below instructions.

1. Click on the Mailbutler icon to open the Mailbutler Sidebar.

2. In the Mailbutler sidebar, click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.


4. If you want to add multiple subscriptions to the same plan, please increase the number of subscriptions under "Associated Users" and then click Update. 


5. If you want to add multiple subscriptions of a different plan, click on the plus icon in the upper right corner and select a plan as well as the amount of users. Then, click Add subscription.

Outlook

If you do not have any subscriptions yet, please purchase subscriptions following the instructions here.

If you already have one subscription and you want to add additional subscriptions for your team, please get in touch with our sales team.

If you already have team subscriptions and you want to add more, please follow the below instructions.


1. Open the Mailbutler Sidebar.

2. Open Outlook and in the Mailbutler sidebar click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. If you want to add multiple subscriptions to the same plan, please increase the number of subscriptions under "Associated Users" and then click Update.
5. If you want to add multiple subscriptions of a different plan, click on the plus icon in the upper right corner and select a plan as well as the amount of users. Then, click Add subscription.

 

How do I distribute subscription seats among my team?

Apple Mail

1. Click on the sidebar icon to open the Mailbutler Sidebar.

2. Click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.
4. Click the plus symbol and enter the email address of the person you want to assign a subscription seat to.

Please note that the team members, whom you are assigning subscription seats to, need to have registered Mailbutler accounts. 


Gmail

1. Click on the Mailbutler icon to open the Mailbutler Sidebar.

2. Click on the Account Settings (⚙) button, then Account & Preferences.


3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. Click the plus symbol and enter the email address of the person you want to assign a subscription seat to.

Please note that the team members, whom you are assigning subscription seats to, need to have registered Mailbutler accounts. 


Outlook

1. Open the Mailbutler sidebar.

2. Click on the Account Settings (⚙) button, then Account & Preferences.


3. A new window will open. Select Subscriptions under Account in the sidebar on the left.
4. Click the plus symbol and enter the email address of the person you want to assign a subscription seat to.

Please note that the team members, whom you are assigning subscription seats to, need to have registered Mailbutler accounts. 

How do I upgrade/downgrade my team subscriptions?

Apple Mail

1. Click on the sidebar icon to open the Mailbutler Sidebar.

2. Click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. Click on the dropdown button and select a different subscription plan.

5. Click Update.



Gmail

1. Click on the Mailbutler icon to open the Mailbutler Sidebar.

2. In the Mailbutler sidebar, click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. Click on the dropdown button and select a different subscription plan.

5. Click Update.


Outlook

1. Open the Mailbutler Sidebar.

2. Open Outlook and in the Mailbutler sidebar click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. Click on the dropdown button and select a different subscription plan.

5. Click Update.

How do I cancel my team subscriptions?

Apple Mail

1. Click on the sidebar icon to open the Mailbutler Sidebar.

2. In the Mailbutler sidebar, click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. Click Terminate. Your cancelled subscription will expire at the next billing date. You won't be charged again.


Gmail

1. Click on the Mailbutler icon to open the Mailbutler Sidebar.

2. In the Mailbutler sidebar, click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. Click Terminate. Your cancelled subscriptions will expire at the next billing date. You won't be charged again.


Outlook

1. Open the Mailbutler Sidebar.

2. Open Outlook and in the Mailbutler sidebar click on the Account Settings (⚙) button, then Account & Preferences.

3. A new window will open. Select Subscriptions under Account in the sidebar on the left.

4. Click Terminate. Your cancelled subscriptions will expire at the next billing date. You won't be charged again.