How do I check for my current active subscription plan?

1. Open the Mailbutler Sidebar, click on the Account Settings (⚙) button, then on Subscriptions.

a) Apple Mail

b) Gmail

c) Outlook

2. Your current subscription will be listed under Your Subscriptions. You will also see all active subscriptions.

How do I upgrade/downgrade my subscription plan?

1. Open the Mailbutler Sidebar, click on the Account Settings (⚙) button, then on Subscriptions.

a) Apple Mail

b) Gmail

c) Outlook

2. To upgrade/downgrade your subscription plan, click on the dropdown arrows next to your current subscription plan and select a plan you want to upgrade/downgrade to.

3. To change the time interval of your subscription plan, click on the dropdown arrows next to Monthly/Yearly and change the time interval.

4. Click on Update.


How do I add a subscription plan?

You can add subscription plans and then distribute them among your team members.
Please note that if you want to use Mailbutler for multiple email addresses, you don't need to create any additional subscriptions or accounts. To find out how to connect email accounts to Mailbutler, please see here.

1. Open the Mailbutler Sidebar, click on the Account Settings (⚙) button, then on Subscriptions.

a) Apple Mail


b) Gmail

c) Outlook

2. A new window will open.

a) If you want to add multiple subscriptions to the same plan, please click on the drop down arrows under "User Count" and increate the number of subscriptions. Then, click Update.

b) If you want to add multiple subscriptions of a different plan, click on the plus sign in the upper right corner and select a plan. Then, click Add Plan.

3. Now you can distribute the additional subscriptions among your team members. For detailed instructions on how to distribute subscriptions, please see here.

How do I cancel my subscription?

1. Open the Mailbutler Sidebar, click on the Account Settings (⚙) button, then on Subscriptions.

a) Apple Mail


b) Gmail

c) Outlook

2. To cancel your subscription, click cancel. Your subscription will expire at the next billing date. You won't be charged again.

Not sure which plan is best for you?

Check out our information on Mailbutler paid plans or talk with one of our sales team members.

If you purchased multiple subscription seats, make sure you check this article to distribute them to your colleagues.