💡 Good to know: Mailbutler highlights sent emails that haven't received a reply and may benefit from a follow-up.
Step 1: Customize your follow-up settings
Go to Account & Preferences → General to adjust your Follow-up Settings and control when follow-up recommendations are generated.
Step 2: Send tracked emails
Send your emails with Email Tracking enabled.
Step 3: Review your follow-up recommendations
Recommendations are grouped by urgency:
➤ High
➤ Medium
➤ Low
Step 4: Manage your follow-ups
From the Smart Follow-Ups widget, you can:
➤ Mark an email for follow-up
➤ Dismiss a recommendation
➤ Mark a follow-up as completed
Step 5: Write follow-up emails with AI
Open a recommended follow-up and let AI draft your follow-up email directly from the widget.
