Support Center

Featured articles

• How do I use Open Tracking?
• How do I check Tracking Details?
• How do I subscribe to a Mailbutler plan?

Get Started

• How do I register and install Mailbutler?
• How do I log in to Mailbutler?
• How do I access my Dashboard?
• How do I subscribe to a Mailbutler plan?
• How do I distribute team subscription seats?
• How do I use the Mailbutler Mobile App?

Using Mailbutler

• How do I use Open Tracking?
• How do I use Link Tracking to track my email links?
• How do I check Tracking Details?
• Per-Recipient Tracking
• Sending tracked emails from your mobile phone
• How do I add a Task to my emails?
• How do I add Notes to my emails?
• How do I filter my Notes and Tasks?
• View all articles in “Using Mailbutler”

Mailbutler Dashboard & Settings

• How do I access my account settings and preferences?
• How do I select my privacy settings?
• How do I manage my Mailbutler subscription?
• Where can I find my Mailbutler subscription invoice?
• How do I update my Mailbutler billing information?
• How to Exclude IP Addresses from Tracking
• How can I change the language of Mailbutler?
• How can I change/reset the password for my Mailbutler account?
• View all articles in “Mailbutler Dashboard & Settings”

FAQs

• How many email accounts can I connect Mailbutler to?
• What is Cloud Delivery?
• How do I receive Mailbutler’s Gmail notifications?
• Is Mailbutler compatible with my email client/operating system/browser?
• Where can I find the Release Notes?
• How do I remove the Mailbutler badge from the Mail icon in the Dock?
• How do I make a Feature Request?
• Can I use Mailbutler on multiple computers?
• View all articles in “FAQs”

Troubleshooting

• How to send log files to Mailbutler support?
• How to send an Apple Mail crash report for Mailbutler support?
• Manage Plug-ins button is gone from Apple Mail
• How do I activate Two-Factor Authentication for iCloud?
• How do I activate the Mailbutler plugin in Apple Mail?
• How do I receive Mailbutler notifications on macOS?
• What does the "mailbutler.link" link in my email mean?
• Incompatible Plug-ins disabled (macOS 10.14 Mojave and 10.15 Catalina only)
• View all articles in “Troubleshooting”

For Teams

• How do I share Signatures?
• How do I share Message Templates?
• How do I share Tasks?
• How do I share Notes?
• How do I add Collaborators?