Mailbutler can remind you to follow-up on important emails that you haven’t received a reply to yet. You can do this by setting up a Follow-up Reminder when you are composing a message. Follow-up Reminders can also be synced with your task manager app through Integrations.

Please select the software you are using for your emails

If you want to have more information about the follow-up notification click here, about the settings click here and about Syncing Follow-up Reminders with other apps click here.

NEW FEATURE: Follow-up Reminder is also available in Contacts!

Set a Follow-up Reminder in Apple Mail

1. Open Apple Mail.

2. Start composing your email.

3. To set a Follow-up reminder, click on When to follow-up located in the Sidebar.

4. Pick a default time interval, or a custom time for your Reminder.

5. A Follow-up Reminder will be created.

6. Continue composing the email and click Send.

7. NEW FEATURE: You will also see a status " Waiting for reply" when the recipient haven't replied yet.


8. If you don't receive a reply on your email, Mailbutler will send you a notification reminding you to follow-up at the time you have selected.

9. When a recipient replies, the status changes to "Recipient replied". It will also show when the the recipient replied.

10. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again. 

11. You Delete them by hovering your cursor to the followup, then clicking on (this cannot be reverted).

Follow-up is now available in Contacts!

 

** This follow up reminder behaves the same as a normal follow-up reminder but is triggered when your contact sends you an email.

Set up Follow up Reminder in Gmail

1. Open Gmail.

2. Start composing your email.

3. Click the Follow-up Reminder button.

4. Pick a default time interval, or a custom time for your reminder.

5. Click Confirm.

6. The follow-up reminder icon will now turn green, indicating that a follow-up reminder has been set.

7. Continue composing the message, and press Send.

8. If you don't receive a reply on your email, Mailbutler will send you a notification reminding you to follow-up at the time you have selected.

It will also show a status "Waiting for reply".

 


10. When a recipient replies, the status changes to "Recipient replied".  It will also show information when recipient responded.

9. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again. 

10. You Delete them by hovering on the entry and then clicking on the X (this cannot be reverted).

Follow-up is now available in Contacts in Gmail!

This follow up reminder behaves the same as a normal follow-up reminder but is triggered when your contact sends you an email.

 

Set up Follow up Reminder in Outlook

1. Open Outlook.

2. Start composing your email.

3. Open the Mailbutler sidebar.

4. Switch to the Message tab to be able to add the Follow-up Reminder to the message.

5. Hit the When to follow-up button.

6. Pick a default time interval, or a custom time for your Reminder.

Screenshot of date and time menu for Follow-up Reminders in Outlook

7. A Follow-up Reminder will be created.

8. Continue composing the email and click Send.

9. NEW FEATURE: You will also see a status " Waiting for reply" when the recipient haven't replied yet.

When a recipient replies, the status changes to "Recipient replied".  It will also show information when recipient responded.

10. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again. 

Please note there are no Follow-up pop up notifications in Outlook. To view your Follow-up’s, you need to go to your Dashboard where you can filter your emails according to Uncompleted/Completed Follow-up Reminder.

Screenshot of Follow up Reminder filter in Dashboard
 

To delete a Follow-up Reminder, click on the bin icon.

Set up Follow-up Reminder in Mobile

1. Open Mailbutler Mobile app.

2. Go to Emails.

3. Click on the airplane icon to compose a new email. 

4. Click on the Follow-up icon and choose specific date and time to receive the Follow-up.

Composing window

5. Click on set to confirm / Click on clear to set up a new date and time / Click on cancel when you want to cancel.


Receive notifications from Mailbutler by default

You can enable/disable Mailbutler to send you notifications on due follow-up’s by default.

1. Go to your Mailbutler Dashboard -> Preferences -> Notifications.

2. Enable/disable ‘Follow-up  Reminder due’ notifications by checking or unchecking the box.

Enable notifications in Apple Mail and Gmail

Mailbutler notifies you when it’s time to follow-up to your email. Make sure you have already granted permission for Mailbutler to send you notifications:

Receive notifications from Mailbutler on your mobile

  • Enable Notifications for Mailbutler’s mobile app in your phone settings so you could get real-time push notifications on your screen.
  • You will also need to enable Notifications in your Mailbutler Preferences.

Configure settings for Follow-up Reminders

You can further customize settings of Follow-up Reminders, such as the default reminder time offsets.

1. Login to your Mailbutler Dashboard.

2. Click on Preferences on the drop-down menu next to your name. 

3. Under General, you can also set a default Follow-up reminder for all your emails.


4. Under Notifications, check Follow-up Reminder due to enable follow-up notifications. 

5. Then click on Working Hours tab. The Follow-up during working hours only option – lets you receive notifications for follow-ups on unanswered emails during your specific working hours.

You can also:

  • Change the default time interval to receive reminders. These changes will appear in your email when scheduling a follow-up reminder.
  • Specify additional time intervals for more options when setting your reminders manually.

4. When you are done, all changes are automatically SAVED !

 

Syncing Follow-up Reminders with other apps

Just like Tasks, Mailbutler allows you to sync your Follow-up Reminders across other productivity platforms such as Todoist, Asana, Wunderlist and many others.

Depending on your settings you will get a notification from your task manager app when it’s time to follow-up to an email.

We currently support integration with:

Find out more about Integrations.