Mailbutler can remind you to follow-up on important emails that you haven’t received a reply to yet. You can do this by setting up a Follow-up Reminder when you are composing a message. Follow-up Reminders can also be synced with your task manager app through Integrations.
For more general information about Follow-up Reminders, check out our feature page.

 

Please select the software you are using for your emails.

If you want to have more information about the follow-up notification click here, about the settings click here and about Syncing Follow-up Reminders with other apps click here.

NEW FEATURE: Follow-up Reminder is also available in Contacts!

How to set a Follow-up Reminder in Apple Mail

1. Open Apple Mail.

2. Start composing your email. Please note that you can also add a Follow-up Reminder to a sent email (see step 8).

3. To set a Follow-up Reminder, click the Follow-up Reminder icon.

4. A Follow-up Reminder will be set based on the default interval you have set in your Mailbutler Preferences.

5. To change the date and time for your Follow-up Reminder, click on the reminder button, and choose a time interval from the presets. Your reminder will be saved automatically. 
6. Or click on the reminder button and choose a date and time from the calendar and clock menu. Click Set to save the reminder.

 

7. NEW FEATURE: You will also see a status " Waiting for reply" if the recipient hasn't replied yet.

8. In addition to the option of adding a Follow up Reminder when composing a new email, you can also add a Follow-up Reminder to an email that has already been sent.

9. If you don't receive a reply to your email, Mailbutler will send you a notification reminding you to follow up at the time you have selected.

10. When a recipient replies, the status changes to "Recipient replied". It will also show when the recipient replied.

11. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again.

12. You delete your Follow-up Reminder by hovering your cursor over the reminder, then clicking on (this cannot be reverted).


For an overview of all your uncompleted/completed Follow-up Reminders, click on the Dashboard button in the Mailbutler sidebar, switch to the Messages tab (1.) and click Filters (2.). Set your filters (3.) and click Apply Filter (4.).

Follow-up is now available in Contacts!

** This Follow-up Reminder behaves the same as a normal Follow-up Reminder but is triggered when your contact sends you an email.

How to set a Follow up Reminder in Gmail

1. Open Gmail.

2. Start composing your email. Please note that you can also add a Follow-up Reminder to a sent email (see step 7).

3. To set a Follow-up Reminder, click the Follow-up Reminder icon.

4. Choose a time interval from the presets. Your reminder will be saved automatically. 


5. Or choose a date and time from the calendar and clock menu. Click Confirm to save the reminder.

6. You can delete your Follow-up Reminder by clicking the reminder button and then clicking Disable.

 

7. In addition to the option of adding a Follow up Reminder when composing a new email, you can also add a Follow-up Reminder to an email that has already been sent.



8. NEW FEATURE: You will also see a status " Waiting for reply" when the recipient hasn't replied yet.

9. If you don't receive a reply to your email, Mailbutler will send you a notification reminding you to follow up at the time you have selected.

10. When a recipient replies, the status changes to "Recipient replied". It will also show when the recipient replied.

11. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again.

12. You delete your Follow-up Reminder by hovering your cursor over the reminder, then clicking on (this cannot be reverted).


For an overview of all your uncompleted/completed Follow-up Reminders, click on the Dashboard button in the Mailbutler sidebar, switch to the Messages tab (1.) and click Filters (2.). Set your filters (3.) and click Apply Filter (4.).




Follow-up is now available in Contacts in Gmail!

** This Follow-up Reminder behaves the same as a normal Follow-up Reminder but is triggered when your contact sends you an email.

How to set a Follow up Reminder in Outlook

1. Open Outlook.

2. Start composing your email. Please note that you can also add a Follow-up Reminder to a sent email (see step 8).

3. Open the Mailbutler sidebar.

4. To set a Follow-up Reminder, click the Follow-up Reminder icon.

5. A Follow-up Reminder will be set based on the default interval you have set in your Mailbutler Preferences.

 

6. To change the date and time for your Follow-up Reminder, click on the reminder button, and choose a time interval from the presets. Your reminder will be saved automatically. 

7. Or click on the reminder button and choose a date and time from the calendar and clock menu. Click Set to save the reminder.

 

8. NEW FEATURE: You will also see a status " Waiting for reply" if the recipient hasn't replied yet.

9. In addition to the option of adding a Follow up Reminder when composing a new email, you can also add a Follow-up Reminder to an email that has already been sent.

10. If you don't receive a reply to your email, Mailbutler will send you a notification reminding you to follow up at the time you have selected.

11. When a recipient replies, the status changes to "Recipient replied". It will also show when the recipient replied.

12. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again.

13. You delete your Follow-up Reminder by hovering your cursor over the reminder, then clicking on (this cannot be reverted).


Please note that there are no Follow-up pop up notifications in Outlook.

For an overview of all your uncompleted/completed Follow-up Reminders, click on the Dashboard button in the Mailbutler sidebar, switch to the Messages tab (1.) and click Filters (2.). Set your filters (3.) and click Apply Filter (4.).

How to set a Follow-up Reminder on the Mobile app

You can set Follow-up Reminders for sent emails on the mobile app. Now, you can do the same for Contacts!

How do I create a Follow-up Reminder?

1. In the Email tab, go to the email you want to set a Follow-up Reminder for.

2. Tap on the email you want to set a Follow-up Reminder for and then tap on Follow Up reminder icon.

3. Select a date and time for the Follow-Up Reminder from the calendar and tap on Set.

4. A Follow-up Reminder for your email will be created.

 

To select a different date and time, tap on the Follow-up Reminder and then select your preferred date and time to set the reminder.

How to create Follow-up Reminder in Contacts on the mobile app? 

1. In the Contact tab, go to the contact you want to set a Follow-up Reminder for.


2. Tap on the email you want to set a Follow-up Reminder for and then tap on the Follow-up reminder icon.


 

3. Select a date and time for the Follow-Up Reminder from the calendar and tap on Set.

4. A Follow-up Reminder for your email will be created.

5. You can easily swipe to the left on the Follow-up reminder to delete it.

 

Receive notifications from Mailbutler by default

You can enable/disable Mailbutler to send you notifications on due follow-ups by default.
Please note that there are no notifications in Outlook.

1. Open your email client and in the Mailbutler sidebar click on the Account Settings () button, then Account & Preferences.

a) Apple Mail

b) Gmail


2. A new window will open. Select General under Preferences in the sidebar on the left.

3. Enable/disable ‘Follow-up  Reminder due’ notifications by checking or unchecking the box.

Enable notifications in Apple Mail and Gmail

Mailbutler will send you a Follow up Reminder in the form of a notification when it’s time to follow-up to your email. Make sure you have already granted permission for Mailbutler to send you notifications:

Receive notifications from Mailbutler on your mobile

  • Enable Notifications for Mailbutler’s mobile app in your phone settings so you could get real-time push notifications on your screen.
  • You will also need to enable Notifications in your Mailbutler Preferences.

Configure settings for Follow-up Reminders

You can further customize settings of Follow-up Reminders, such as the default reminder time offsets.

1. Open your email client and in the Mailbutler sidebar click on the Account Settings () button, then Account & Preferences.

a) Apple Mail

b) Gmail


2. A new window will open. Select General under Preferences in the sidebar on the left.

3. You can set a default Follow-up reminder for all your emails.


4. Under Notifications, check Follow-up Reminder due to enable follow-up notifications. 

5. Then, click on the Date & Time tab. The Follow-up during working hours only option – lets you receive notifications for follow-ups on unanswered emails during your specific working hours.

You can also:

  • Change the default time interval to receive reminders. These changes will appear in your email when scheduling a follow-up reminder.
  • Specify additional time intervals for more options when setting your reminders manually.

6. When you are done, all changes are automatically SAVED !

 

Syncing Follow-up Reminders with other apps

Just like Tasks, Mailbutler allows you to sync your Follow-up Reminders across other productivity platforms such as Todoist, Asana, Wunderlist and many others.

Depending on your settings you will get a notification from your task manager app when it’s time to follow-up to an email.

We currently support integration with:

Find out more about Integrations.

For general information about Follow-up Reminders, check out our feature page.