Mailbutler can remind you to follow-up on important emails that you haven’t received a reply to yet. You can do this by setting up a Follow-up Reminder when you are composing a message. Follow-up Reminders can also be synced with your task manager app through Integrations.

 

Please select the software you are using for your emails.

If you want to have more information about the follow-up notification click here, about the settings click here and about Syncing Follow-up Reminders with other apps click here.

NEW FEATURE: Follow-up Reminder is also available in Contacts!

Set a Follow-up Reminder in Apple Mail

1. Open Apple Mail.

2. Start composing your email.

3. To set a Follow-up reminder, click on When to follow-up located in the Sidebar.

 


4. You may select a default time interval from the list, select from the calendar, or input from the field provided in the calendar.




5. A Follow-up Reminder will be created.

6. Continue composing the email and click Send.

7. NEW FEATURE: You will also see a status " Waiting for reply" when the recipient hasn't replied yet


 

8. If you don't receive a reply to your email, Mailbutler will send you a notification reminding you to follow up at the time you have selected.

9. When a recipient replies, the status changes to "Recipient replied". It will also show when the recipient replied.

10. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again.

11. You Delete them by hovering your cursor to the follow-up, then clicking on (this cannot be reverted).

Follow-up is now available in Contacts!

** This follow-up reminder behaves the same as a normal follow-up reminder but is triggered when your contact sends you an email.

Set up Follow up Reminder in Gmail

1. Open Gmail.

2. Start composing your email.

3. Click the Follow-up Reminder button.

4. You may select a default time interval from the list, select from the calendar, or input from the field provided in the calendar.


5. Click Confirm.

6. Once the Follow-up reminder has been set, you'll have an option to Cancel, Disable or Confirm.

7. Continue composing the message, and press Send.

8. If you don't receive a reply to your email, Mailbutler will send you a notification reminding you to follow up at the time you have selected.

It will also show a status "Waiting for reply".


10. When a recipient replies, the status changes to "Recipient replied".  It will also show information when the recipient responded.

9. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again. 

10. You Delete them by hovering on the entry and then clicking on the X (this cannot be reverted).

Follow-up is now available in Contacts in Gmail!

This follow-up reminder behaves the same as a normal follow-up reminder but is triggered when your contact sends you an email.

Set up Follow up Reminder in Outlook

1. Open Outlook.

2. Start composing your email.

3. Open the Mailbutler sidebar.

4. Switch to the Message tab to be able to add the Follow-up Reminder to the message.

5. Hit the When to follow-up button.

6. You can either select or input the date and time from the calendar.

7. A Follow-up Reminder will be created.

8. Continue composing the email and click Send.

9. NEW FEATURE: You will also see a status " Waiting for reply" when the recipient hasn't replied yet.

When a recipient replies, the status changes to "Recipient replied".  It will also show information when recipient responded.

10. Mark your Follow-up Reminders as complete by clicking on the icon. You can UNDO it by clicking it again. 

Please note that there are no Follow-up pop up notifications in Outlook. To view the list of your Follow up's, below are the instructions:

 

1. Click on the Mailbutler icon and the blue circle button.

 

2. On your dashboard, click the email activity icon. 

3. Select the Filter icon and select the applicable filter whether for Completed and Uncompleted follow up reminders.


4. Click on the Apply Filter button.

 

To delete a Follow-up Reminder, click on the bin icon.


Set up Follow-up Reminder in Mobile

You can set Follow-up Reminders for sent emails on the mobile app. Now, you can do the same for Contacts!

How do I create a Follow-up Reminder? (Option 1)

1. In the Email tab, go to the email you want to set a Follow-up Reminder for.

2. Tap on the email you want to set a Follow-up Reminder for and then tap on When to follow-up.

3. Select a date and time for the Follow-Up Reminder from the calendar and tap on Set.

4. A Follow-up Reminder for your email will be created.

 

How do I create a Follow-up Reminder? (Option 2)

1. In the Email tab, go to the email you want to set a Follow-up Reminder for.

2. Swipe to the right and tap on the Follow-up Reminder button.

3. The Follow-up Reminder will be set to the default time interval you have set in in your Mailbutler Preferences.

How do I mark a Follow-Up Reminder as completed/uncompleted and how do I change the date and time?

1. To mark the Follow-up Reminder as completed/uncompleted, tap on the Follow-up Reminder icon and then tap on Mark as completed/uncompleted.


2. To select a different date and time for the Follow-up Reminder, tap on the Follow-up Reminder icon and then tap on Change Reminder.

3. Choose a new date and time for your Follow-up Reminder from the menu and tap on Set.

How to create Follow-up Reminder in Contacts on the mobile app? 

1. In the Contact tab, go to the contact you want to set a Follow-up Reminder for.

2. Tap on the email you want to set a Follow-up Reminder for and then tap on When to follow-up.

3. Select a date and time for the Follow-Up Reminder from the calendar and tap on Set.

4. A Follow-up Reminder for your email will be created.

5. You can easily swipe to the left on the Follow-up reminder to disable or enable the notification.

 

Receive notifications from Mailbutler by default

You can enable/disable Mailbutler to send you notifications on due follow-ups by default.

Please select the software you are using for your emails

Apple Mail

1. Open Apple Mail and click on the Account Settings (⚙) button, then Preferences.

 

2. Enable/disable ‘Follow-up  Reminder due’ notifications by checking or unchecking the box.

Enable notifications in Apple Mail and Gmail

Mailbutler notifies you when it’s time to follow-up to your email. Make sure you have already granted permission for Mailbutler to send you notifications:

Receive notifications from Mailbutler on your mobile

  • Enable Notifications for Mailbutler’s mobile app in your phone settings so you could get real-time push notifications on your screen.
  • You will also need to enable Notifications in your Mailbutler Preferences.

Configure settings for Follow-up Reminders

You can further customize settings of Follow-up Reminders, such as the default reminder time offsets.

1. Open Apple Mail and click on the Account Settings (⚙) button, then Preferences. 

3. Under General, you can also set a default Follow-up reminder for all your emails.


4. Under Notifications, check Follow-up Reminder due to enable follow-up notifications. 

5. Then click on Working Hours tab. The Follow-up during working hours only option – lets you receive notifications for follow-ups on unanswered emails during your specific working hours.

You can also:

  • Change the default time interval to receive reminders. These changes will appear in your email when scheduling a follow-up reminder.
  • Specify additional time intervals for more options when setting your reminders manually.

4. When you are done, all changes are automatically SAVED !

 

Syncing Follow-up Reminders with other apps

Just like Tasks, Mailbutler allows you to sync your Follow-up Reminders across other productivity platforms such as Todoist, Asana, Wunderlist and many others.

Depending on your settings you will get a notification from your task manager app when it’s time to follow-up to an email.

We currently support integration with:

Find out more about Integrations.